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Greenwood

Cloud Service Status

down icon 4 ongoing outages
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DocuSign

We are continuing to investigate this issue.

Last update on

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Google Workspace

The mitigation rollout was completed as of 09:00 AM PDT on 30 June 2026, and all incoming emails are currently being processed without further disruption. Our engineering teams have shifted focus to replaying the inbound messages that were impacted between 25 June 2026 and 09:00 AM PDT on 30 June 2026. While there is currently no specific ETA for the email replay to finish, please be advised that this backlog processing may cause case statuses to update dynamically or cause certain closed cases to temporarily reopen. We will provide more information by Tuesday, 2026-06-30 11:00 PDT.

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TeamViewer

Our teams are continuing work on hotfixes for the various supported versions. We have provided workarounds which are detailed in the following article depending on which version is being used. https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running. We will continue to monitor the situation and provide an update by 14:00 UTC on Tuesday 30th June

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Twilio

We have observed a recovery in SMS delivery from Twilio Phone Numbers to Yettel network subscribers in Bulgaria and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

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Monitors

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DocuSign

Customers may experience latency (Incident 5259)

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Google Workspace

Inbound emails from customers to Google Support are experiencing issues.

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TeamViewer

DEX Platform licensing service. Affected environments are unable to retrieve licensing information,

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Twilio

SMS Delivery Delays and Failures from Twilio Phone Numbers to Yettel Bulgaria

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