Greenwood

We’ve completed message data restoration across affected teams and channels, and are now focused on restoring file shares which should be the last step towards resolution. We'll provide another update as soon as new information becomes available.

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.