ConnectWise is investigating recent attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. Upon detecting this threat, we promptly initiated our incident response procedures. Containment measures are in place, and our investigation continues. At this time, there is no indication that partner backup data has been accessed. Our engineering teams are continuing to explore the nature and scope of the issue. Our investigation is ongoing, and we will provide additional information as appropriate. We appreciate your patience while we work through this process. Indicators of Compromise (IOCs) The following indicators have been associated with the reported suspicious authentication activity . Source IP Address 144.172.64.128 Observed User Agents Python-urllib/3.12 python-requests/2.31 These indicators are provided transparency to assist with security monitoring and investigation. Their presence alone does not establish unauthorized activity or confirm compromise.
On October 22, 2026, at 8:00 AM UTC, we’re updating the certificate that LastPass uses. All versions of the LastPass CLI before v1.6.2 will stop connecting to LastPass after the change. No other LastPass apps or services are affected.To keep using the CLI, update to v1.6.2 or later before 8:00 AM UTC. Download it from the LastPass CLI releases page on GitHub: https://github.com/lastpass/lastpass-cli/releasesSome package managers take a while to publish new versions. If v1.6.2 isn’t available yet, build the CLI from the GitHub source.v1.6.2 removes certificate pinning from the CLI, so future certificate changes won’t need a CLI update.
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Telus network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Our continued work to backfill missed agent and customer messages in conversation views has uncovered another subset of messages to process. We are monitoring the backfill procedure and our initial estimates show it will be completed tomorrow, Tuesday October 20th. We will provide an update when we can narrow the timeline or if we need to amend the completion target date.
The service degradation affecting Zoom Website in UK region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
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