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Greenwood

Cloud Service Status

warn icon 5 ongoing outages
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Barracuda icon
Barracuda

Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations. Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible. We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.

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ConnectWise icon
ConnectWise

We are currently investigating an intermittent issue that may affect a small percentage of Partner's ability to access the Portal or their Vault. We do not believe this is affecting backups or other functionality, but we are investigating the issue, and working to get this resolved as quickly as possible.

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DocuSign icon
DocuSign

A subset of customers may experience intermittent failures of email notifications upon sending of envelopes. To mitigate this customers can log into their DocuSign account and access the envelope directly. Engineering teams have identified the issue and are currently working to resolve this issue.

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Twilio

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Zoom icon
Zoom

The service degradation affecting Live Streaming in Singapore Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

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Monitors

Barracuda logo
Barracuda

Barracuda XDR - Service Disruption on datasources visibility in dashboard

ConnectWise logo
ConnectWise
DocuSign logo
DocuSign

Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)

Twilio logo
Twilio

SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto Rico

Zoom logo
Zoom

Service Degradation Affecting Live Streaming in Singapore Region.

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Adobe Creative Cloud
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Apple
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Azure
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Cisco Umbrella
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ClassLink
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Clever
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DRC Insight PA
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Dropbox
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Google Workspace
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Instructure
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IT Glue
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LastPass
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Let's Encrypt
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Microsoft 365 apps
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Nearpod
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Schoology
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Seesaw
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Slack
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TeamViewer
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Teamwork
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Zendesk