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Greenwood

Cloud Service Status

down icon 6 ongoing outages
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Adobe Creative Cloud icon
Adobe Creative Cloud

Last update on

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DocuSign icon
DocuSign

An issue has been identified where documents downloaded via archived ZIP files with "masked fields" enabled are missing their Docusign platform seals. A fix is underway. We will provide an update upon resolution. Target Fix Date: June 23, 2026 Temporary Workaround: Download documents individually rather than as an archived ZIP file to ensure platform seals are successfully applied.

Last update on

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Schoology icon
Schoology

We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/). The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence. Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.

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Slack icon
Slack

The rollout of the new version of the Slack Android app is ongoing and may take up to several days to fully complete. We continue to monitor the rollout and will provide another update when we have more information to share. Thank you for your patience with us while we work through this.

Last update on

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Twilio icon
Twilio

Twilio customers may be experiencing voice call failures from network subscribers to Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Last update on

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Zoom icon
Zoom

The service degradation with Zoom Meeting Recordings has been successfully mitigated. Users may see two recording files instead of one for meetings that were in progress during the impact window. Our team is continuing to monitor and evaluate the full scope of impact. If you have questions about your recordings, please open a support ticket, and our team will investigate. Our team will continue to monitor the situation closely and keep you informed of any further developments. We appreciate your patience as we worked to resolve this issue.

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Monitors

Adobe Creative Cloud logo
Adobe Creative Cloud
DocuSign logo
DocuSign

Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)

Schoology logo
Schoology

Connected Intelligence - Enrollment Data Replication Stopped

Slack logo
Slack

Trouble submitting workflow forms with file attachments on Android.

Twilio logo
Twilio

Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers

Zoom logo
Zoom

Service Degradation Affecting Zoom Meeting Recordings

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Apple
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Azure
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Barracuda
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Cisco Umbrella
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ClassLink
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Clever
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ConnectWise
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DRC Insight PA
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Dropbox
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Google Workspace
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Instructure
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IT Glue
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LastPass
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Let's Encrypt
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Microsoft 365 apps
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Nearpod
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Seesaw
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TeamViewer
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Teamwork
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Zendesk