We have identified a potential issue with the Remote Browser Isolation (RBI) service affecting customers connecting to the Middle East (UAE) data center. Actual Impact: Customers in the Middle East (UAE) region may be experiencing "fail open" errors when attempting to access the Remote Browser Isolation service. This may result in unexpected behavior where traffic is not being isolated as per configured policies. Our engineering team is actively working to identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available.
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We are continuing to monitor for any further issues.
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Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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Monitors
Cisco Umbrella - Remote Browser Isolation service - Middle East (UAE)
Cisco Umbrella
MS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico
Twilio
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