Greenwood

We are currently investigating reports of WisePay/WiseSync connectivity issue with Xero. We will follow up with more information soon.

Title: Some users may be unable to access or protect content using Azure Rights Management (ARM) across Microsoft 365 services User impact: Users may be unable to access or protect content using ARM across Microsoft 365 services. More info: Impact may prevent users from encrypting, decrypting, or opening protected content, including files and email messages, across Microsoft 365 services that rely on ARM. Impacted scenarios include protection capabilities within Microsoft Purview, opening documents protected with encryption, uploading or downloading protected files in SharePoint Online, and related functionality in Power BI and other dependent Microsoft 365 services. Current status: We’ve redirected traffic away from affected infrastructure to allow the unhealthy service components to recover. Following this action, we’ve observed service recovery across all affected regions. We’re monitoring service health to confirm that recovery remains stable while we continue investigating the root cause. Scope of impact: Some users attempting to encrypt, decrypt, open, upload, or download protected content across Microsoft 365 services that rely on ARM, including Microsoft Purview and Power BI, may be impacted. Start time: Monday, October 12, 2026, at 7:00 AM UTC Next update by: Monday, October 12, 2026, at 12:30 PM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

An updated version of the Slack iOS app that fixes the crash was approved and began rolling out gradually. Customers who download the updated version from the app store can now open channels without the app closing unexpectedly. We'll provide an update once additional information becomes available.

Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.