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Greenwood

Cloud Service Status

down icon 6 ongoing outages
warn icon Warn
Barracuda icon
Barracuda

Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available.

Last update on

maintenance icon Maint
Cisco Umbrella icon
Cisco Umbrella

Last update on

maintenance icon Maint
ConnectWise icon
ConnectWise

We need to reboot some servers for a security patch. Affected services will be x360 Sync in CA, x360 Recover, BRC in CA and US, and BFF in CA.

Last update on

maintenance icon Maint
Schoology icon
Schoology

Last update on

down icon Down
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TeamViewer

Our teams are continuing work on hotfixes for the various supported versions. We have provided workarounds which are detailed in the following article depending on which version is being used. https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running. We will continue to monitor the situation and provide an update by 14:00 UTC on Tuesday 30th June

Last update on

warn icon Warn
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Twilio

Twilio customers may be experiencing SMS delivery failures from Twilio to Natcom network subscribers in Haiti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Last update on

Monitors

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Barracuda

Mail processing delayed in US region

Cisco Umbrella logo
Cisco Umbrella
ConnectWise logo
ConnectWise
Schoology logo
Schoology
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TeamViewer

DEX Platform licensing service. Affected environments are unable to retrieve licensing information,

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Twilio

SMS Delivery Failures from Twilio to Natcom Haiti

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Adobe Creative Cloud
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Apple
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Azure
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ClassLink
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Clever
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DocuSign
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DRC Insight PA
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Dropbox
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Google Workspace
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Instructure
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IT Glue
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LastPass
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Let's Encrypt
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Microsoft 365 apps
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Nearpod
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Seesaw
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Slack
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Teamwork
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Zendesk
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Zoom