We're continuing to investigate an issue affecting a subset of channels with custom message retention settings. Our teams are working to identify the technical trigger and an appropriate fix. We'll provide an update as more news becomes available.
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Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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