Greenwood

Warn

Barracuda

Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations. Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible. We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.

Last update on Jul 07, 2026 3:42 PM

Warn

ConnectWise

We are currently investigating an intermittent issue that may affect a small percentage of Partner's ability to access the Portal or their Vault. We do not believe this is affecting backups or other functionality, but we are investigating the issue, and working to get this resolved as quickly as possible.

Last update on Jul 07, 2026 3:44 PM

Warn

DocuSign

A subset of customers may experience intermittent failures of email notifications upon sending of envelopes. To mitigate this customers can log into their DocuSign account and access the envelope directly. Engineering teams have identified the issue and are currently working to resolve this issue.

Last update on Jul 07, 2026 3:42 PM

Warn

Twilio

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Last update on Jul 07, 2026 3:42 PM

Warn

Zoom

The service degradation affecting Live Streaming in Singapore Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Last update on Jul 07, 2026 3:44 PM