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Greenwood

Cloud Service Status

down icon 2 ongoing outages
Twilio icon

Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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Zendesk icon

We have successfully resolved the issue affecting AI Agents access. All identified accounts have had their access restored. The AI Agents service is now fully operational for all affected customers.

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Monitors

Adobe Creative Cloud logo
Adobe Creative Cloud
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Microsoft 365 apps
Twilio logo
Twilio

SMS Delivery Delays from Twilio to Telenor Pakistan

Zendesk logo
Zendesk

Small number of accounts lost access to AI Agents (Ultimate) during an Employee Service Suite update

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