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Greenwood

Cloud Service Status

warn icon 4 ongoing outages
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ConnectWise Maintenance incident

We have a scheduled maintenance period September 9th between 03:00 AM and 05:00 AM. During this scheduled maintenance period, please note that x360Recover Manager (my.axcient.net) may be temporarily unavailable. Thank you for your continued partnership and patience as we release a new version of the product.

clock icon Last update on
maintenance icon Maint
Slack icon

We've made further progress restoring message data across affected teams and channels, with most batches now complete. We've deployed a tool to correct thread reply links affected during the restore process and are running it now. Slack Connect message restoration is resuming production runs, with results being closely monitored. We'll provide an update as soon as new information becomes available.

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warn icon Warn
TeamViewer icon
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maintenance icon Maint
Twilio icon

We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

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warn icon Warn

Monitors

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ConnectWise
Slack logo
Slack

Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled

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TeamViewer
Twilio logo
Twilio

SMS Delivery Delays from Twilio to Pelephone Israel

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Adobe Creative Cloud
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Apple
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Azure
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Barracuda
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Cisco Umbrella
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ClassLink
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Clever
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DocuSign
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DRC Insight PA
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Dropbox
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Google Workspace
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Instructure
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IT Glue
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LastPass
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Let's Encrypt
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Microsoft 365 apps
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Nearpod
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Schoology
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Seesaw
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Teamwork
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Zendesk
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Zoom