We continue to investigate the issue and additional resources have been engaged. We will provide the next update in approximately 24 hours.
Last update on
Our teams are continuing work on hotfixes for the various supported versions. We have provided workarounds which are detailed in the following article depending on which version is being used. https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running. We will continue to monitor the situation and provide an update by 14:00 UTC on Tuesday 30th June
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Twilio customers may be experiencing User Authentication Identity SNA missing redirects in Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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Our Engineering team is currently deploying a fix for this issue. We’ll update you once the deployment is complete. Thank you for your patience as we work to resolve it.
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Monitors
DEX Platform licensing service. Affected environments are unable to retrieve licensing information,
TeamViewer
User Authentication Identity SNA Missing Redirects in Philippines
Twilio
Malformed AI Agent “ask for details” forms via social channels app such as WhatsApp.
Zendesk
Adobe Creative Cloud
StatusGator