Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across Cisco Umbrella and Cisco Secure Connect.
As a precaution, we have temporarily taken offline the x360Recover Manager (UI) and Backup for Files Portal (Legacy Portal) in response to a critical PHP vulnerability affecting widely used web software. Backups for all Axcient products are not impacted. We will follow up with more information soon.
Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - Nearpod: Security updates have been verified and released. The product is now available.
Correction: PowerSchool SIS was included in the original list in error and has been removed from the list below.
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.
We have observed the recovery in API transactions for Silent Network Authentication (SNA) in the Netherlands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Monitors
[Cisco Umbrella & Cisco Secure Connect] Secure Web Gateway Degradation
Cisco Umbrella
myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER: Potential Maintenance Today
Nearpod
Schoology
TeamViewer
Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands
Twilio