We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.
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Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
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We are investigating reports that check for updates is greyed out on the system even though the policy is set to enabled for all regions of RMM.
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We continue to experience SMS delivery receipt delays from a subset of Twilio Long Codes and Short Codes to GTA network subscribers in the United States. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
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Monitors
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
Barracuda
[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display Degradation
Cisco Umbrella
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes and Toll Free Numbers to GTA United States
Twilio
StatusGator