We are investigating a potential issue with Identity service affecting customers connecting globally. External customers may experiencing intermittent failures when calling the api.umbrella.com endpoint, impacting firewall and remote access VPN SSE rule creation Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
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We have observed a recovery in SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
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Cisco Umbrella - Intermittent API call failures - Global
Cisco Umbrella
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