Greenwood

The underlying Direct Connect issue in the AP South region has been resolved. Cisco engineering teams are validating service stability and preparing to return the affected Mumbai and Chennai services to normal operation. Until this validation is complete, customers reconnecting should continue to use the Any Location connect feature so traffic can be routed to an available location. Updates and additional details will be provided as new information becomes available.

We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.