Greenwood

Access to the XDR Dashboard has been restored. Our engineering team is currently running validation tests to confirm all features are operating normally. Please note that some functions may still be temporarily inoperable while testing continues. We appreciate your patience and will post a final confirmation once all functionality has been verified.

We are currently investigating reports of agents disconnecting from x360Sync hosted cloud. We will follow up with more information soon.

A fix has been deployed to address the student roster search-related functionality affecting Naviance. Our teams are monitoring the environment to confirm the issue remains resolved and functionality is operating as expected. We will provide an additional update once monitoring is complete.

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Argentina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.