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Greenwood

Cloud Service Status

warn icon 5 ongoing outages
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ConnectWise

We are currently investigating reports of errors when saving schedule entries on tickets in PSA. We will follow up with more information soon.

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DocuSign

An issue has been identified where documents downloaded via archived ZIP files with "masked fields" enabled are missing their Docusign platform seals. A fix is underway. We will provide an update upon resolution. Target Fix Date: June 23, 2026 Temporary Workaround: Download documents individually rather than as an archived ZIP file to ensure platform seals are successfully applied.

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Slack

We continue to monitor the rollout of the new version of Slack for Android. We'll provide another update when we have further information to share. Thank you for your continued patience.

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Teamwork

A fix has been implemented and we are monitoring the results.

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Twilio

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Monitors

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ConnectWise
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DocuSign

Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)

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Slack

Trouble submitting workflow forms with file attachments on Android.

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Teamwork

Slow loading issue

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Twilio

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Etisalat United Arab Emirates

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