A maintenance period is scheduled for July 31, 2026 10:00 PM AEST to 3:00 AM AEST. During the three-hour maintenance window, you may experience intermittent issues with the Devices (Preview) page on platform. Users can continue to use the Devices page on the platform to continue during the interim. All functionalities should resume to regular operations post the maintenance window is completed. We appreciate your patience and understanding as our team works to improve our service to you. If you have any questions or concerns about this planned maintenance, please contact us at help@connectwise.com.
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAl envelopes. Engineering teams are engaged and are actively triaging.
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Metfone network subscribers in Cambodia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
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