Skip to main content

Greenwood

Cloud Service Status

down icon 5 ongoing outages
warn icon Warn
Barracuda icon
Barracuda

Barracuda XDR is currently experiencing an issue affecting the visibility of data sources within the XDR dashboard (CSD). As a result, log degradation alerts generated from March 28 may be false positives. The data sources impacted include Windows and certain firewall integrations. Our engineering team has identified the root cause as a failure in the API call to the datalake and is actively working to resolve the issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We would also like to confirm that there is no impact to event ingestion or signal detection within the XDR platform.

Last update on

maintenance icon Maint
Cisco Umbrella icon
Cisco Umbrella

Last update on

warn icon Warn
ConnectWise icon
ConnectWise

We are currently investigating reports of ScreenConnect Sessions Stuck On Negotiation on one Host server on ScreenConnect. We will follow up with more information soon.

Last update on

down icon Down
Schoology icon
Schoology

We have deployed a fix to production that has resolved the issue within Performance matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

Last update on

warn icon Warn
Twilio icon
Twilio

We are observing recovery in SMS delivery delays from Twilio to MTS network subscribers in Uzbekista. We will continue monitoring the service tao ensure a full recovery. We will provide another update in [2 hours] or as soon as more information becomes available.

Last update on

Monitors

Barracuda

Barracuda XDR – Dashboard datasource visibility issue

Cisco Umbrella
ConnectWise
Schoology

Performance Matters - Users may be unable to load the Unify Portal or access the right hand menu

Twilio

SMS Delivery Delays from Twilio to MTS Uzbekistan

Adobe Creative Cloud
Apple
Azure
ClassLink
Clever
DocuSign
Dropbox
Google Workspace
Instructure
IT Glue
LastPass
Let's Encrypt
Microsoft 365 apps
Nearpod
Seesaw
Slack
TeamViewer
Teamwork
Zendesk
Zoom