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Greenwood

Cloud Service Status

down icon 4 ongoing outages
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DocuSign

An issue has been identified where documents downloaded via archived ZIP files with "masked fields" enabled are missing their Docusign platform seals. A fix is underway. We will provide an update upon resolution. Target Fix Date: June 23, 2026 Temporary Workaround: Download documents individually rather than as an archived ZIP file to ensure platform seals are successfully applied.

Last update on

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Schoology

We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/). The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence. Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.

Last update on

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Slack

The rollout of the new version of the Slack Android app is ongoing and may take up to several days to fully complete. We continue to monitor the rollout and will provide another update when we have more information to share. Thank you for your patience with us while we work through this.

Last update on

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Twilio

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Last update on

Monitors

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DocuSign

Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)

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Schoology

Connected Intelligence - Enrollment Data Replication Stopped

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Slack

Trouble submitting workflow forms with file attachments on Android.

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Twilio

SMS Delivery Delays from Twilio Phone Numbers to Surf Telecom Brazil

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