Our engineering team has worked with the datalake vendor to restore service in the Canada region, and the log ingestion service is now operating normally. We will continue to monitor the system closely to ensure it remains fully operational.
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We are currently investigating this issue, and seeing increased reports from users accessing via Respondus.
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Our engineers have corrected the issue and we are confirming that the latest extension release has been approved. The fastest way to ensure you are running the latest version is to manually update your LastPass browser extension. We will continue monitoring the situation and provide a final update shortly.
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We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 16 hours or sooner if more information becomes available.`
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