Greenwood

We have identified the issue and are currently mitigating the impact. The previously provided workaround remains available for customers experiencing access issues with Microsoft 365 services. Customers may temporarily remove or allow the "M365 Copilot" and "Microsoft Copilot" application category blocks in their DNS policy, after reviewing the change against their organization’s security requirements. Updates and additional details will be provided as new information becomes available.

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.