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Greenwood

Cloud Service Status

down icon 6 ongoing outages
Cisco Umbrella icon

Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across Cisco Umbrella and Cisco Secure Connect.

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ConnectWise icon
ConnectWise Major incident

As a precaution, we have temporarily taken offline the x360Recover Manager (UI) and Backup for Files Portal (Legacy Portal) in response to a critical PHP vulnerability affecting widely used web software. Backups for all Axcient products are not impacted. We will follow up with more information soon.

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Nearpod icon

Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - Nearpod: Security updates have been verified and released. The product is now available.

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Schoology icon

Correction: PowerSchool SIS was included in the original list in error and has been removed from the list below.

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TeamViewer icon

We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.

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Twilio icon

We have observed the recovery in API transactions for Silent Network Authentication (SNA) in the Netherlands and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

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Monitors

Cisco Umbrella logo
Cisco Umbrella

[Cisco Umbrella & Cisco Secure Connect] Secure Web Gateway Degradation

ConnectWise logo
ConnectWise
Nearpod logo
Nearpod

myIGDIs, myON, DnA, Nearpod, SchoolCity, StarPhonics, and eduCLIMBER: Potential Maintenance Today

Schoology logo
Schoology

Investigating - Critical PHP Vulnerabilities

TeamViewer logo
TeamViewer

DEX Platform Intelligence, Insights not generating

Twilio logo
Twilio

Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

Adobe Creative Cloud logo
Adobe Creative Cloud
Apple logo
Apple
Azure logo
Azure
Barracuda logo
Barracuda
ClassLink logo
ClassLink
Clever logo
Clever
DocuSign logo
DocuSign
DRC Insight PA logo
DRC Insight PA
Dropbox logo
Dropbox
Google Workspace logo
Google Workspace
Instructure logo
Instructure
IT Glue logo
IT Glue
LastPass logo
LastPass
Let's Encrypt logo
Let's Encrypt
Microsoft 365 apps logo
Microsoft 365 apps
Seesaw logo
Seesaw
Slack logo
Slack
Teamwork logo
Teamwork
Zendesk logo
Zendesk
Zoom logo
Zoom