As a precaution, we have temporarily taken offline the x360Recover Manager (UI) and Backup for Files Portal (Legacy Portal) in response to a critical PHP vulnerability affecting widely used web software. Backups for all Axcient products are not impacted. We will follow up with more information soon.
Update: As previously announced, we are responding to a global PHP security vulnerability (PHP is a software tool used by many web-based programs globally) impacting software products worldwide, including some Renaissance products. - myIGDIS and Star Phonics: Security updates have been verified and released. These products are now available.
Correction: PowerSchool SIS was included in the original list in error and has been removed from the list below.
We have temporarily disabled access to this service while performing important infrastructure updates. Service will be restored once validation is complete.
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.