Greenwood

Identified Users with Cloud Protection Layer (CPL) entitlements may be sent to the Email Gateway Defense sign-in page instead of the CPL dashboard. Once signed in, the interface also shows some features that are not part of CPL. A fix is in progress. To reach your CPL dashboard now 1. On the Sign-In page, select Administrator sign-in. This usually takes you to the CPL dashboard. 2. If that doesn't work, stay signed in to Barracuda Cloud Control, open a new browser tab and go to the link for your region: - US: https://us.ess.barracudanetworks.com/admin/bcc-login - Australia: https://au.ess.barracudanetworks.com/admin/bcc-login - Germany: https://de.ess.barracudanetworks.com/admin/bcc-login - UK: https://uk.ess.barracudanetworks.com/admin/bcc-login - Canada: https://ca.ess.barracudanetworks.com/admin/bcc-login - India: https://in.ess.barracudanetworks.com/admin/bcc-login Once you're in - Dashboard, Message Log, ATP Log, and the inbound and domain settings that CPL includes are available. - You may see a "Trial Expired" banner. It doesn't apply to CPL accounts and you can ignore it. - Some features shown, such as Outbound, Users and the Audit Log, are not part of CPL. We recommend you don't change those settings. We will post another update when the fix is released. If the steps above don't work, contact Barracuda Support.

Clever has identified the cause of an issue where some users see a pop-up in the Clever Portal stating that student Badges will expire in 24 hours, and a fix is in progress. Badges will not expire as long as they are active and being used. To learn more about Badge activity and inactivity, please visit our Help Center: https://support.clever.com/hc/s/articles/220213907?language=en_US#Badge%20Activity. If you see any additional issues, please contact Clever Support through our Help Center: support.clever.com.

We are currently investigating an issue affecting some Replibit Vaults on x360Recover, which may be unavailable or unreachable. We will follow up with more information soon.

A fix has been implemented and we are monitoring the results.

Twilio customers may be experiencing SMS & MMS delivery delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.