Greenwood

We continue to restore batches of messages, message edits, and shared files. Each batch requires careful planning, monitoring, and validation to ensure the affected messages are accurately restored. Custom retention processing remains re-enabled for affected active workspaces. Thank you for bearing with us while we continue to work through this complex and nuanced issue. More updates will come as restoration and validation progress.

We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.