Greenwood

Microsoft had a service issue on Sept-13 under advisory [MO1471241] which caused a backlog of logs. After restoration of MS service, the age and volumes of logs caused complications for XDR backend processing. Processing is now recovering. Affected customers may receive alerts based on older data.

A maintenance period is scheduled for Sep 19, 2026 12:30 AM ET to 3:30 AM ET. During the three-hour maintenance window, you may experience intermittent issues with the ConnectWise Asio Platform, ConnectWise NOC Services, as well as the end-user (customer) portal. All functionalities will return after the maintenance period is complete, and queued tickets and alerts will be processed.

As part of our commitment to provide exceptional service and reliability to our customers, LastPass will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to minimize service interruptions during this event.Date and Time: September 19th, 2026, 06:00 AM UTC to 10:00 AM UTCMaintenance objective: To switch operations to our Disaster Recovery region and conduct comprehensive testing to ensure our Disaster Recovery systems are fully operational and can support uninterrupted service in the event of a primary system failure.Purpose: This maintenance is to ensure enhanced service reliability and continuity. In the unlikely event of a major disruption, our tested and validated Disaster Recovery systems will enable us to restore services quickly, minimizing downtime and maintaining the performance you rely on.Duration: All maintenance will be planned to be performed within the 4-hours maintenance window.What to expect: During this maintenance window, you may experience brief periods of reduced performance or intermittent connectivity issues. We anticipate these disruptions to be minimal, and our team will be closely monitoring the situation to ensure any issues are promptly addressed.

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo network subscribers in Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.