Greenwood

We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

We’re continuing our work to restore the remaining message data affected by this issue. Our teams have made progress developing and validating the recovery process for messages, message edits, and shared files. We’re addressing additional technical dependencies and completing validation before proceeding with the next stages of restoration.We’ll continue to provide updates as we make progress.

We have observed a recovery in SMS delivery receipts from Twilio to Globe network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.