ConnectWise is investigating recent attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. Upon detecting this threat, we promptly initiated our incident response procedures. Containment measures are in place, and our investigation continues. At this time, there is no indication that partner backup data has been accessed. Our engineering teams are continuing to explore the nature and scope of the issue. Our investigation is ongoing, and we will provide additional information as appropriate. We appreciate your patience while we work through this process. Indicators of Compromise (IOCs) The following indicators have been associated with the reported suspicious authentication activity . Source IP Address 144.172.64.128 Observed User Agents Python-urllib/3.12 python-requests/2.31 These indicators are provided transparency to assist with security monitoring and investigation. Their presence alone does not establish unauthorized activity or confirm compromise.
On October 22, 2026, at 8:00 AM UTC, we’re updating the certificate that LastPass uses. All versions of the LastPass CLI before v1.6.2 will stop connecting to LastPass after the change. No other LastPass apps or services are affected.To keep using the CLI, update to v1.6.2 or later before 8:00 AM UTC. Download it from the LastPass CLI releases page on GitHub: https://github.com/lastpass/lastpass-cli/releasesSome package managers take a while to publish new versions. If v1.6.2 isn’t available yet, build the CLI from the GitHub source.v1.6.2 removes certificate pinning from the CLI, so future certificate changes won’t need a CLI update.
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Our engineering teams have completed processing the majority of the backlog that caused agent and customer messages to be delayed or missing from conversation views. The remaining messages are still being processed, and work is also ongoing to restore the related analytics data. We are actively monitoring service performance and recovery progress to ensure that the remaining backlog is processed successfully. Please verify whether the messages that were previously missing are now visible in your conversation views. If any messages remain unavailable or delayed, please contact us with the affected conversation details and approximate message times so that we can investigate further.
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