Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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Small number of accounts lost access to AI Agents (Ultimate) during an Employee Service Suite update
We have successfully resolved the issue affecting AI Agents access. All identified accounts have had their access restored. The AI Agents service is now fully operational for all affected customers.
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Small number of accounts lost access to AI Agents (Ultimate) during an Employee Service Suite update
Zendesk
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