A fix has been implemented and we are monitoring the results.
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We have a scheduled maintenance period 4/22/26 between 3 AM EST and 6 AM EST. During this scheduled maintenance period, please be aware that ScreenConnect users might experience temporary disruption to their instance and to the Cloud portal during this time. Thank you for your continued partnership.
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Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
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Twilio customers may be experiencing voice call audio quality degradation between Twilio Phone Numbers and network subscribers on multiple networks in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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Monitors
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
Barracuda
Some tools including Canvas Data 2, Canvas Beta and Test are under maintenance.
Instructure
Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in United Kingdom
Twilio
Adobe Creative Cloud
StatusGator