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Greenwood

Cloud Service Status

down icon 4 ongoing outages
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DocuSign

We are currently investigating issues with both report and search on S1 prod. Engineering teams have been engaged and are actively triaging.

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Instructure

The issue has been identified and a fix is being implemented.

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TeamViewer

Our teams are continuing work on hotfixes for the various supported versions. We have provided workarounds which are detailed in the following article depending on which version is being used. https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Platform%20UI%20and%20the%20coordinator%20service%20will%20not%20stay%20running. We will continue to monitor the situation and provide an update by 14:00 UTC on Tuesday 30th June

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Twilio

Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

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Monitors

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DocuSign

Intermittent issues with Reports and Search on S1 Prod (Incident 5233)

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Instructure

Sistemic rostering and grade sync delays

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TeamViewer

DEX Platform licensing service. Affected environments are unable to retrieve licensing information,

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Twilio

SMS Delivery Delays from Twilio to Etisalat United Arab Emirates

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