We are investigating reports of certificate errors affecting some Cisco Umbrella customers using HTTPS inspection in the Los Angeles and Miami regions. Affected customers may experience certificate warnings or errors when accessing certain websites or applications inspected by Cisco Umbrella. Our engineering teams are actively investigating and gathering additional diagnostic information. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.
We've received a number of reports that an ISP backbone service are having issues connecting to ScreenConnect. ScreenConnect is performing as expected, but we're closely monitoring the issue as it is affecting partners in that area. While the underlying issue is being handled, you may see intermittent connection issues.
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Rakuten network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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Cisco Umbrella - Certificate errors with HTTPS inspection - US (Los Angeles and Miami)
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