We have taken measures to stabilize API performance while we investigate networking issues between our two high assurance data centers.
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We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/). The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence. Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.
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A fix for this issue has been delivered in a new version of the Slack Android app, and rollout has now begun. Android users will start seeing the updated app version become available in the Google Play Store as the rollout progresses.Once updated, users who were experiencing issues submitting workflow forms containing a required file upload field will be able to do so successfully. We will continue to monitor the rollout and provide another update as additional information becomes available.
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