We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.
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Our engineering teams are continuing to make progress on resolving the display issue within the Investigate dashboard. While remediation is in progress, we anticipate it may take a few more days to fully resolve. We will provide further updates as they become available.
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This issue has resurfaced and we're actively engaged to resolve the issue as quickly as possible.Current status and actions being taken: We have identified the trigger cause and are working on a comprehensive fix to prevent this from happening again. Estimated time to resolution: We are working urgently to resolve this issue as quickly as possible.Scope: A subset of Enterprise customers using Single Sign-On (SSO) are experiencing intermittent login issues. This is not affecting all users within impacted organizations, and the issue may vary by session. Current impact to end users: Users attempting to log in via SSO may encounter errors requiring them to refresh their browser multiple times before successfully accessing their workspace. Some users may experience a degraded login experience even after gaining access.Known workarounds: We do not have any workarounds at this time.We'll continue to provide updates as significant progress is made.
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We have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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Monitors
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
Barracuda
[Cisco Umbrella/Secure Connect]-Dashboard– DNS Query Volume Display Degradation
Cisco Umbrella
Slack
Twilio
StatusGator